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Shipping Policy

Shipping Policy

 

At Konikikom, we are committed to delivering your orders quickly, safely, and affordably. This Shipping Policy explains how we process and deliver orders across the United States.

1. Shipping Coverage

  • We currently ship within the United States only.

  • We do not offer international shipping at this time.

2. Processing Time

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive an order confirmation email once your order has been placed and a shipping confirmation email once your order has been dispatched.

3. Shipping Methods & Delivery Times

We offer the following shipping options at checkout:

  • Standard Shipping: 5–7 business days

  • Expedited Shipping: 2–3 business days

  • Overnight Shipping: 1 business day (available in select areas)

Delivery times are estimates and may vary depending on carrier delays, weather conditions, or other factors beyond our control.

4. Shipping Rates

  • Shipping costs are calculated at checkout based on the selected shipping method, weight, and destination.

  • Occasionally, we may offer free shipping promotions, which will be clearly communicated on our Site.

5. Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • You can track your order using the carrier’s tracking system.

6. Address Accuracy

  • Please ensure your shipping address is complete and accurate at the time of purchase.

  • Konikikom is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

7. Undeliverable or Lost Packages

  • If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping charges may apply.

  • If your package is lost during transit, please contact us at contact@Konikikom.com and we will work with the carrier to resolve the issue.

8. Damaged or Missing Items

  • If your order arrives damaged or with missing items, please notify us within 7 days of delivery at contact@Konikikom.com with photos of the package and items.

  • We will arrange a replacement or refund as per our Return Policy.

9. Contact Us

For questions or concerns about our Shipping Policy, please reach out:

THERADCOM Customer Support
Email: contact@Konikikom.com
Address: 3060 Mercer University Dr Ste 110, Atlanta, GA 30341